Education Benefits Summary

  • Provides sustainable reductions in operational costs
  • Improves service quality and availability
  • Optimises asset value through reduced downtime and lower cost of ownership
  • Aids compliance with OH&S and statutory requirements
  • Supports non-core revenue opportunities
  • Easily manage PFI/PPP contracts thanks to automated payment penalty mechanism

Service Works Global’s flagship application, QFM, is an invaluable tool for the efficient management of either a Facilities or Property Management department. The application is quick and easy to implement and demonstrates great flexibility. QFM offers the following functionality:

  • Help Desk
  • Asset Management
  • Planned Maintenance
  • Service Management & Schedules
  • Stock Control
  • OH&S
  • SLAs & Contract Management
  • Asbestos Management
  • Space Planning
  • Bookings (Including Room, Visitor, Chauffeur & Accommodation Bookings)
  • Web
  • Reporting & More
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QFM - FM Solutions for Education

Industry Issues

Education institutions face a constant challenge of providing a broader range of high quality teaching services despite often inadequate state funding. The ongoing educational reform agenda places increasing demand on existing facilities, assets and resources. Schools, colleges and universities are striving to find new and better ways to support their academic goals by providing superior services and facilities that will enhance the value of the campus experience. Typically this involves getting more out of buildings, equipment and supply partners.

Value of QFM

QFM is an award-winning software suite that helps meet these challenges and supports the more efficient management of facilities related activities. It provides an integrated solution designed specifically for educational institutions to track and manage assets and equipment, reduce operational costs, improve service standards and availability, and ensure compliance with OH&S and statutory requirements. QFM delivers a truly integrated approach to best-in- breed facilities and support services operations.

QFM is fully equipped with a comprehensive range of out-of-the-box features, including:

QFM features configurable workflows by providing tools which allow users to align their existing operational terminology, processes and procedures to QFM very quickly, therefore ensuring a smooth implementation.

QFM is trusted by many leading institutions to optimise the performance of critical plant and equipment. It delivers total control over planned and preventative maintenance programmes, which lowers the total cost of ownership and helps to reduce asset downtime leading to greater teaching space or lab availability. Whether in-house or outsourced, QFM seamlessly manages work orders and ensures safe, effective workforce task direction.

The scalability and flexibility of QFM gives educational institutions the freedom to provide real time information across all departments and stakeholders. QFM offers web, desktop and mobile solutions, as well as a wide range of highly configurable tools for multi-campus enterprise-wide reporting, performance monitoring and contractor management. As a result, QFM takes the guesswork out of budget planning and strategic decision-making.

In addition, QFM helps institutions to generate additional income from out-of-hours hiring of meeting rooms, student accommodation, specialist labs, sports facilities and function centres by providing a fully integrated web-enabled bookings system.

Key Clients Include