QFM - FM Solutions for Healthcare
Industry Issues
Healthcare institutions are challenged to provide a broader range of high quality healthcare services despite inadequate state funding. The ongoing healthcare reform agenda places increasing demand on existing facilities, assets and resources. Public and private hospitals and aged-care facilities are striving to find new and better ways to provide superior health services and facilities that will enhance the standard of patient care and deliver better value to the community. Typically this involves getting more out of buildings, equipment and supply partners.
Value of QFM Software
QFM is an award-winning software suite that helps meet these challenges and supports the more efficient management of facilities and support services. It provides an integrated solution designed specifically for healthcare institutions to improve service standards and availability, track and manage assets and equipment, reduce operational costs and ensure compliance with statutory cleanliness and safety requirements. QFM delivers a truly integrated approach to best-in-breed facilities and support services operations.
QFM is fully equipped with a comprehensive range of out-of-the-box features, including:
- Helpdesk & Event Management
- Asset Management
- Contractor Performance Management
- Stock Control
- Service Management & Schedules
- Planned Maintenance
- Property Management
- Bookings (Including Room, Visitor, Chauffeur & Accommodation Bookings)
- Specialist Applications including:
QFM features configurable workflows – tools which allow users to align their existing operational terminology, processes and procedures to QFM as quickly as possible, ensuring a hassle-free implementation.
QFM is trusted by many leading healthcare providers and institutions to optimise the performance of critical plant and medical equipment as well as monitoring the standards of services such as cleaning, portering and waste. It delivers total control over all preventative maintenance and scheduled service programmes.
By combining these features with in-built quality auditing and customer satisfaction surveys that have been developed specifically for the healthcare sector, QFM helps to reduce risk, lower the total cost of ownership and reduce asset downtime leading to greater availability of vital resources. Whether in-house or outsourced, QFM seamlessly manages work orders and ensures safe, effective workforce task direction.
The scalability and flexibility of QFM gives healthcare institutions the freedom to provide real-time information across all departments and stakeholders. QFM offers web, desktop and mobile solutions, as well as a wide range of highly configurable tools for multi-site enterprise-wide reporting, performance monitoring and contractor management. As a result, QFM takes the guesswork out of budget planning and strategic decision-making.
Key Clients Include:
- Addenbrookes Hospital
- Cornwall NHS Trust
- Newcastle Mater Misericordiae Hospital
- Neath Port Talbot Hospital
- North West Ambulance Service