QFM - FM Solutions for PFI / PPP
Industry Issues
PFI / PPP (Private Finance Initiative / Public Private Partnership) contracts are by their very nature both specialised and complex, particularly in the area of performance management whereby the Service Provider takes on long term operational risks under a detailed performance-based payment regime. Typically, the regime requires the Service Provider to monitor the services they provide and report any occurrence where a key performance indicator (KPI) may not have been met. The failures are then accounted for in a complex calculation that may ultimately bring about a deduction to the monthly fee. Contractually, each Service Provider has to provide a periodic performance report which includes summary information for the entire contract as well as a breakdown and deduction assessment against each failure event. This report forms the basis of the Service Provider's periodic payment.
Value of QFM Software
Service Works Global has revolutionised the management of buildings and services through the provision and manipulation of asset, supplier, staffing, financial, planned and reactive maintenance, user request and booking information systems. This track record of innovation and integrated thinking is continued in the QFM Payment Mechanism application. QFM Payment Mechanism software is an award-winning application that helps meet the challenges faced by the service providers and client authorities, to help them meet these onerous contractual obligations. QFM Payment Mechanism is the most advanced, fully customisable PFI / PPP payment mechanism software available and adds to QFM's already extensive suite of applications that includes Facilities, Property, Performance and Bookings management software. QFM Payment Mechanism is fully transparent and integrates seamlessly into QFM's Facilities Management Software.
Automated Payment Mechanism
Hundreds of schools, ranging from single school to multi-site projects, hospitals and police and courts benefit from QFM's automated Payment Mechanism software. Increasingly, QFM's fully automated Payment Mechanism is being implemented to lessen the administrative burden, ensure the Service Provider can report in line with the contract and give the client confidence in the systems that monitor service delivery and consequently any abatement.
Event Capture, Calculation & Reporting
The raw data for the PFI / PPP Payment Mechanism calculations is entered into the QFM Helpdesk as part of the normal daily workflow activities. Live reports can be generated giving details of potential and actual performance failures. QFM is capable of producing multiple payment mechanism reports showing availability, performance, quality and failure events; priority, work type, penalties, geography and deductions - all of this information would normally take days or weeks to provide by manual intervention.
QFM Payment Mechanism software helps to build and strengthen client relationships, gives audit-trail compliance, transparency and supports the management of operational risks. It delivers, in conjunction with the QFM suite of applications, significant and measurable cost savings, improved time control and enhanced productivity.
QFM's fully equipped range of out-of-the-box features, includes:
- Helpdesk & Event Management
- Asset Management
- Contractor Performance Management
- Stock Control
- Service Management & Schedules
- Planned Maintenance
- Property Management
- Bookings (Including Room, Visitor, Chauffeur & Accommodation Bookings)
- Specialist Applications including:
Key Clients Include:
- Edinburgh Schools
- Glasgow Schools PFI
- Newcastle Mater Misericordiae Hospital
- Northampton Schools
- Southern Cross Station